Yemen Airways implements online booking

Yemen Airways is an airline on the rise, with over 1 million passengers using its services last year. As their customer base grows, booking a flight will also become more convenient, with online ticket booing beginning in August. Chairman of the board at Yemen Airways Abdulhalik Alkadi says,

“By moving some of our business to direct sales with our passengers we will see immediate cost savings. Our hope is to have 30% of our sales made on our website by the end of next year which could result in up to $600,000 savings.”

SITA Regional Vice-President, Middle East and Turkey Hani El-Assaad says “The trend for online booking is well accepted. According to the latest SITA IT Trends Survey, worldwide online booking levels are reaching 35% and expectations are for further growth as countries such as Yemen come on stream.

We have seen how Yemen Airways can adopt new technologies to serve both its domestic and international customers. The introduction of SITA E-Ticketing has been hugely successfully. E-tickets now count for over 90% of all tickets sold by the airline, making the 100% target set by IATA for May of this year truly achievable.”

www.yemenia.com