New restaurant car on some National Express trains

On most of the National Express trains operating along the east coast, restaurant cars have been removed and passengers eat lunch at their seats.

The watchdog group, Passenger Focus, has been critical of the operator of the Scotland-London trains, saying that dining cars were removed despite the promise to operator these cars on most of the trains.

As of Monday of this week, passengers can eat in restaurant cars on only 15 peak hour trains each day, as compared with over 100 trains last year.

The trains which offer dining cars service include only one southbound morning train and two evening trains from Edinburgh, and seven evening north-bound services.

On other Scottish trains, service will be available to first-class passengers at their seats, and passengers in standard class will be able to order food from the buffet.

Guy Dangerfield, who is the manager of the official watchdog group, Passenger Focus, said: “Some passengers will be disappointed there will be fewer traditional restaurant cars on the east coast main line. We are asking why an apparent commitment to provide a restaurant on 87 trains each weekday has been abandoned.”

A producer of annual train catering surveys, Barry Doe, commented: “My feeling is that this means dining is now for first-class ticket-holders only.”

Thanks to news.scotsman.com for the above quotes, for more information on this article please visit their website.

www.nationalexpress.com